1. Introduction
Jomo Laundry ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL], use our mobile application, and utilize our services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1. Personal Data
We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Name: Full name.
- Contact Data: Email address, phone number, and mailing address.
- Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies for more information.
- Account Credentials: Passwords and similar security information used for authentication and account access.
- Order Information: Details of the laundry and dry cleaning services you request.
2.2. Data Automatically Collected
When you visit our Service, we may automatically collect certain information, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.
3. How We Use Your Information
We use personal information collected via our Service for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
- To facilitate account creation and login process.
- To fulfill and manage your orders, payments, and other transactions related to the Service.
- To send you administrative information, such as product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To send you marketing and promotional communications.
- To request feedback and to contact you about your use of our Service.
- To protect our Service (e.g., fraud monitoring and prevention).
- To respond to your inquiries and offer support.
4. Disclosure of Your Information
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights
You may review, change, or terminate your account at any time. If you would like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Jomo Laundry
Beside Comfort Ehue Shopping Plaza, Along Federal Government Girls Road, Ugbowo, Benin City.
Email: support@jomolaundry.com
Last updated: June 28, 2025